Privacy policy

Effective date: 2026-11-06

Information used by the service

The service stores login identifiers, profile details, adult declarations, characters and uploads, personas, messages, notes, memory and summaries, settings, credit history, support requests, reports, and activity records. These support login, storytelling, restoring conversations, credit accounting, moderation, and responding to requests.

AI and storage providers

To generate replies, summaries, and suggestions, your messages, persona, and the relevant conversation context are sent to an AI provider: Anthropic (Claude) or Google (Gemini), both in the United States. Voice playback sends the text being read to Google or, for some voices, ElevenLabs (United States). Each provider processes the data under its API terms. Accounts and service data are stored with Supabase (United States, Virginia) and the site is hosted on Vercel. Before your first conversation you are asked to agree to this transfer. Do not include sensitive personal information in chats or uploads.

Public content and images

Public characters, creator profiles, comments, and selected shared messages can be viewed by others. Shared conversations include only the selected messages, not private notes or memory. Creator images currently use public URLs: anyone who knows the URL can view even draft or locked album images. Images referenced by a published version cannot be deleted through the image manager.

Cookies and security records

Cookies maintain your login session and remember the last language edition. Explicit language URLs take priority. When IP-based limits are configured, the service stores a salted IP hash. Operational incident records contain codes, identifiers, and usage counts rather than chat text or prompts.

Deletion and retained records

You can request account deletion in account settings; service data is removed right away and the login identity is removed within 30 days of the request. Credit and payment records are kept for 5 years and complaint and report handling records for 3 years, as required by Korean e-commerce law, with account references detached. Published versions remain immutable. You can contact support@wydd.chat about your data even if you cannot sign in.

Operator

Business name
Wolmyung, LLC
Representative
Seungjin Baek
Contact email
support@wydd.chat

For questions or appeals, use in-app support. Suspended accounts can also submit an appeal.

Contact support